FAQ

1. How long does shipping take to the USA?
We process orders within 1-3 business days. Once shipped, delivery times vary:

  • Standard Shipping: 5-10 business days

  • Expedited Shipping (Available at checkout): 2-5 business days
    You will receive a tracking number via email once your order ships. Delivery times are estimates.

2. What are your shipping costs?
Shipping costs are calculated at checkout based on your delivery address and package weight. We offer free standard shipping on orders over [e.g., $35] within the contiguous USA.

3. Do you ship outside the contiguous USA?
We currently only ship to addresses within the contiguous 48 United States.

4. What types of towels do you offer?



Type Material Best For Features Care
Bath Towels 100% cotton (Egyptian, Turkish, Pima) After shower/bath High absorbency, soft, various GSM weights Machine wash warm, tumble dry low
Hand Towels Cotton, bamboo, microfiber Bathroom, kitchen Quick-drying, decorative Machine wash, avoid fabric softener
Face Towels Soft cotton, bamboo Face washing, makeup removal Gentle on skin, smaller size Machine wash gentle cycle
Microfiber Towels Polyester/nylon blend Gym, travel, quick-drying Fast-drying, compact Machine wash, no fabric softener
Waffle Weave Towels Cotton Modern look, quick-drying Textured, lightweight Machine wash
Bath Sheets Cotton Larger coverage, luxury Extra-large size Machine wash

GSM (grams per square meter) indicates thickness and absorbency: 300-400 GSM (light), 400-600 GSM (medium), 600-900 GSM (luxuriously thick). Specific GSM is listed in product descriptions.

5. What types of toothbrushes do you offer?



Type Bristle Type Best For Features
Manual Toothbrushes Soft, Medium, Hard Daily brushing Various head sizes, ergonomic handles, tongue cleaners
Electric Toothbrushes Replacement heads Plaque removal, gum health Rechargeable, timers, multiple modes
Bamboo Toothbrushes Soft, charcoal-infused Eco-friendly choice Biodegradable handle, compostable
Travel Toothbrushes Soft On-the-go Foldable, protective case
Kids' Toothbrushes Soft, extra-soft Children Smaller heads, fun designs, easy-grip handles

Important: Dentists generally recommend soft bristles to protect enamel and gums. Bristle type is clearly stated in each product description.

6. What types of toothbrush cups do you offer?



Type Material Best For Features Care
Ceramic Cups Ceramic with glaze Bathroom countertops Weighted, decorative, easy to clean Dishwasher safe (check)
Glass Cups Tempered glass Modern bathrooms Clear or frosted, easy to clean Dishwasher safe
Plastic Cups BPA-free plastic Family bathrooms, kids Lightweight, durable, shatterproof Dishwasher safe (top rack)
Stainless Steel Cups Stainless steel Modern, durable Rust-proof, sleek Hand wash recommended
Silicone Cups Food-grade silicone Travel, kids Collapsible, flexible Dishwasher safe
Bamboo Cups Bamboo with coating Eco-friendly Natural look Hand wash only

7. How do I choose the right towel?
Consider your preferences and needs:

  • Material: 100% cotton (Egyptian, Turkish) for softness and absorbency; bamboo for eco-friendly softness; microfiber for quick drying.

  • GSM (Thickness): Higher GSM = thicker, plusher, more absorbent (and slower drying). Lower GSM = lighter, faster drying.

  • Size: Bath towels (standard), bath sheets (larger, wrap-around), hand towels (bathroom/kitchen), face towels (daily face washing).

  • Color: Consider bathroom decor and maintenance (darker colors hide stains better).

8. How do I care for my towels?

  • Before First Use: Wash towels before using to remove manufacturing residues and improve absorbency.

  • Washing: Machine wash in warm water with similar colors.

  • Detergent: Use mild detergent. Avoid fabric softener—it coats fibers and reduces absorbency.

  • Drying: Tumble dry on low or medium heat. Remove promptly to prevent wrinkles.

  • Fluffing: Shake towels after drying to restore fluffiness.

  • Replacing: Replace towels when they become rough, frayed, or lose absorbency (typically 1-3 years).

9. How do I choose the right toothbrush?

  • Bristles: Soft bristles are recommended by dentists for most people.

  • Head Size: Choose a size that comfortably fits your mouth.

  • Handle: Consider ergonomic, non-slip handles for better grip.

  • Manual vs. Electric: Both can be effective with proper technique. Electric may be easier for those with limited mobility.

  • Replace Regularly: Replace every 3-4 months or sooner if bristles are frayed.

10. How do I clean and care for my toothbrush cup?

  • Regular Cleaning: Wash weekly with warm soapy water or in the dishwasher (if dishwasher safe).

  • Deep Cleaning: For ceramic/glass, use vinegar solution to remove hard water stains.

  • Drying: Ensure cup dries completely between uses to prevent mold/mildew.

  • Placement: Store in a clean, dry area away from toilet splash.

11. Are your products BPA-free and safe?
Yes. All our plastic products (toothbrushes, plastic cups) are BPA-free and manufactured to comply with FDA safety standards for personal care items. Ceramic, glass, and stainless steel items are naturally BPA-free.

12. Do you offer eco-friendly options?
Yes, we offer eco-friendly choices:

  • Bamboo toothbrushes with compostable handles

  • Organic cotton towels

  • Bamboo or recycled material cups

  • Recyclable packaging where possible
    Look for "eco-friendly" labels in product descriptions.

13. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure digital payment methods.